Tatiana
Office Manager at Roofers LLC
About Tatiana
Hi, I am Tatiana, the Office Manager at Roofers LLC.
I combine my love for organization and people to keep every project running seamlessly. With years of customer service experience and a background in real estate and project coordination, I take pride in providing homeowners with a smooth, transparent roofing experience from start to finish.
Outside of the office, I’m a new mom learning to balance business and baby life, a cat lover with two fur babies of my own, and happiest when I’m outdoors soaking up fresh air and sunshine. My goal is to bring that same energy and care into every interaction—keeping our clients informed, our team supported, and our community covered.
Trustindex verifies that the original source of the review is Google. I think they are great Matthew White can and checked my medal roof for wind damage it didn't have any damage but it did have some loose screws and some some cracked places in the caulking around my chimney pipe he tightened the screws and put some caulking around my chimney and didn't charge me anything I thought that was very nice of him if I ever need anything done to my roof Roofers LLC will be who I call Thank again Matthew WhitePosted onTrustindex verifies that the original source of the review is Google. I needed a roof replacement before a deadline & I called multiple roofing companies. I left a voicemail with one & got a call back two days later. When I called Roofers LLC before I could even leave a voicemail, Alex was calling be back. He was tremendous in gathering all my information & history of the roof. He scheduled an appointment the next day (which was Christmas Eve Eve) & inspected my roof which was desperately in need of a new roof. Alex gave me a hard date & they delivered. Roofers LLC completed the new roof in one day & thoroughly cleaned up all the debris. I am highly impressed with the work this crew has done. Although, after our interactions & how thorough Alex was- I expected nothing but the best from this team & they exceeded in every aspect. The roof looks great from down below & I am so thankful I chose roofers LLC. Alex was extremely transparent & went above & beyond to make sure everything was completed & communicated the entire time. Alex sent multiple videos, FaceTimed, & uploaded all photos to a website I could view from the first inspection date. I can’t thank you & your team enough. I look forward to seeing more of it tomorrow in the daylight & can rest easy knowing it’s done. Thank you!Posted onTrustindex verifies that the original source of the review is Google. I had an excellent experience with Brian Ledford and his amazing team. They were very professional ! In fact, the team arrived around 8 for the removal of the old shingles…my roof was in extremely bad shape. Before I knew it they were installing the new one ! They completed my roof in one day and tripled checked for any nails on the ground. Mr. Ledford, his son and Kegan were able to answer all of my questions and concerns…One thing that I appreciated is that I was given documentation of the type of shingles I purchased as well as warranty information in the event that I need it down the road. In addition to that, Roofers LLC make it a point to come out each year to inspect their customers roofs to make sure that things are as they should be. If there is any thing that needs to be addressed they bring it to the attention of the home owner. As my roof gets a little more age on it, I promise to leave an even better review as to how it’s holding up .Posted onTrustindex verifies that the original source of the review is Google. I appreciated Tyler's responsiveness with a quick patch to tie me over a few days, low sales pressure, reasonable quote, quick scheduling and work, and responsiveness.Posted onTrustindex verifies that the original source of the review is Google. I highly recommend Alex for any roofing issues. He does high quality work, comes when you need him, and is honest and straightforward. We are repeat customers and will use him again in the future.Posted onTrustindex verifies that the original source of the review is Google. Tyler was amazing! Very kind and helpful! He even took the time to explain every step of the process to me, which I am very thankful for! I will make sure to only contact them for any roof repairs I might need in the future!Posted onTrustindex verifies that the original source of the review is Google. This is a company you can trust. Even if you apparently fit an easy-to-rip-off profile, which apparently we do. This company just doesn't. They have integrity and are honest. It's very impressive. When our roof started to leak, in three places, we started with the insurance adjuster (no, we replaced your roof ten years ago, you used a company that advertises a lot, three letter name, not replacing it again, don't care if they used sub-standard shingles), and moved on to several different roofing companies, all of which gave us different answers, and no proof. The Roofers guy was the first who showed us a video walk-through so we could actually see where the problems were. And a solid estimate, which was only an estimate because they wouldn't know exactly how much of the decking was rotten until they pulled off the shingles. So who would you pick? One of the no-estimate casual should be around so much companies - or the professionals? Us too. Great choice. I might add in the middle of the install I was rushed to the hospital in an ambulance, with my husband with me, and they didn't miss a beat. The crew finished the roof, and their leader came out a day or two later to do a final inspection, and a magnetic search for nails. They treated us as if we mattered, and as if their self respect mattered to them. My husband asked some questions, and it became clear that the well-being of the crew matters to management. It's the type of company we all wish we worked for, but few of us do. I doubt we'll ever need another roof (we're old), but if we did, this is the only company we would call. There would be no reason to call anyone else.Posted onTrustindex verifies that the original source of the review is Google. Tyler and Matt were very professional and did an estimate for the roof. I would recommend Roofers LLC anytime. They will be doing our roof. Great company. Thank you so much for coming out.Posted onTrustindex verifies that the original source of the review is Google. They just completed a roofing job. Very professional fast and affordable. I wanted someone local from Anderson and they out performed the others. I will be calling them again to do any other job.Posted onTrustindex verifies that the original source of the review is Google. Tyler came and inspected our roof to see if the previous roofers did their job and also looked for storm damage. He said everything was great and took pictures for us to reassure us of his finds as well as protect us form any upcoming issues we may run into with solar panel maintenance. He could could have told us we needed repairs in order to drum up some work, but he didn't. He not only gave us peace of mind and protection to assure we receive quality work for the future, but he did it for FREE! He stated "he couldn't in good conscience, charge us just to ltake look" . Not only did he do the inspection for free, but helped my husband finish cleaning our gutters! Who does that, anymore?! We appreciate his professional opinion, and his honesty and moral ethics even more! He is a smart guy. Word of mouth in your community is better than any paid advertisement. I wish there were more businessmen like Tyler Jenkins. He will take great care of you, physically, financially and spiritually.Load more